BOOKING POLICY:
If you would like to make a reservation or inquire about availability please call us at 1-800-9SAILFISH (1-800-972-4534) Calling us by phone is the best and quickest way to make a reservation.
All reservations require a 50% deposit.
Reservations must be secured by a credit card.
Payment for the fishing charter minus the deposit is collected on the day of the fishing trip in cash.
If you plan to pay for the entire fishing charter by credit card, we require this charge to your credit card to be made before the day of the charter. The boat captain does not have access to the credit card machine at the dock. Please call us the night before your trip if you wish to pay the balance by credit card. Please bring this same credit card on fishing day so that it may be manually swiped.
CANCELLATION POLICY:
All reservations require a 50% deposit to reserve your date and time slot.
Cancellation Fees will apply. 30 days or more until reservation - 85% refund, 14-30 days until reservation - 70% refund, 7 -14 days until reservation - 50% refund. No shows or cancellation within 7 days of reservation will be charged in full.
If the fishing trip is cancelled by the Captain due to bad weather, we will try to re-book your fishing trip for a better day if the customer’s schedule allows, otherwise we will cheerfully refund your deposit.
Cancellations by customers with less than a 48-hour phone call notice and no shows at the dock by customers on the day of the fishing trip will be charged to their credit card the full amount of the charter they have reserved. When you reserve a fishing trip, we do not book anyone else for that day. No shows leave the captain and deckhand standing at the fully set up boat wondering where is their charter.
GENERAL POLICY:
Time: Be on the charter dock 15 minutes prior to departure time.
Rates: Rates are subject to change and do not include customary tip for the crew (15%-20%).
Safety: The safety and enjoyment of our passengers and crew is extremely important. It will be the sole decision of the vessel Captain in assessing equipment, water and weather conditions as to actual departure. If a cancellation must be made under the above circumstances, it will be the client's choice for a refund of deposit or rescheduling.
Medical Concerns: Please inform us of any medical problems or special requirements at the time of booking.
Alcohol: Beer is allowed but being obnoxious and drunk is not. Always drink responsibly.
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